Hearing Aid Repair and Maintenance

Hearing aids are comprised of tiny electrical components that may experience wear and tear over time. If this is the case, you’ll likely need to visit our office to have the problem assessed. Whether it’s simply due to aging or the units have been exposed to moisture, excessive wax, debris or physical damage, you’ll want your Dr. Shafer to evaluate the extent of repairs needed.

Common hearing aid issues

You may try to turn the hearing aid on in the morning and find that there is no sound or you may find that the battery door has come unhinged. These things do happen, even when the hearing aids are properly cared for. If you should experience an issue that requires a repair, contact our office. Dr. Shafer is equipped and trained to evaluate and diagnose broken hearing aids. Some hearing aid repairs can be done in the office setting in a short period of time and at no charge to you; others may need to be sent to the manufacturer for repair. If your hearing aids are under manufacturer warranty, the repair is free of charge.  If your hearing aids are no longer under manufacturer warranty, and we are unable to repair them in our office, a repair fee will be applied.

Hearing aid repairs

If you are a current patient and have hearing aids that were not fit in our office, we are happy to try to repair your hearing aids. We are able to service most major manufacturers of hearing aids and can advise you as to whether yours is a brand we service. Hearing aids come with a warranty when purchased new. If your warranty has expired, it is still possible to repair most hearing aids for a small fee depending on the extent of the repair and the age of the hearing aid. This manufacturer repair will come with a new year-long warranty. In the event your hearing aid is severely damaged and unable to be repaired, Dr. Shafer will work with you to determine what devices would be best for your current needs. She will provide you with details when you bring your hearing aid into the office.

Hearing aid maintenance

One easy way to keep your hearing aids in good working order is by properly caring for and maintaining the devices. This means cleaning them daily with a dry cloth, opening the battery door at night to allow any moisture to evaporate and examining them periodically for any scratches, cracks or damages. It is a good idea if Dr. Shafer can get her hands on the hearing aids every 2-3 months to thoroughly clean them.  Those cleaning appointments are always free of charge.